Frequently Asked Questions
Find answers to the most common questions about the Japan Arrival Card (Japan Arrival Card) and how the process works through eTravel Hub.
- The Japan Arrival Card is used by international travellers entering Japan to provide important Japan entry and travel information before arrival.
- Travellers searching for the Japan entry form, Japan travel entry form, Japan entry requirements, or information about travel entry to Japan may also see the online process referred to through Visit Japan Web.
- Visit Japan Web allows travellers to register relevant arrival, immigration and customs information online and receive QR codes that can be presented during arrival procedures in Japan.
- Before entering Japan, travellers should check the latest Japan entry requirements and ensure the required arrival information has been completed correctly before travelling.
What Happens After Submission?

Important Information
eTravel Hub assists travelers in completing the Japan Arrival Card (Visit Japan Web) accurately and on time.
The review, confirmation, and approval process are managed solely by the Government of Japan through its immigration authorities.
SubmissionOnce your Japan Arrival Card is submitted, your information is securely processed and reviewed.ConfirmationYou will receive an official QR code confirming your registration via email.Travel to JapanYour Arrival Card information is electronically linked to your passport. Display your QR code at immigration—no printed document is required.
Important Information
eTravel Hub assists travelers in completing the Japan Arrival Card (Visit Japan Web) accurately and on time.
The review, confirmation, and approval process are managed solely by the Government of Japan through its immigration authorities.

