Frequently Asked Questions
Find answers to the most common questions about the Indonesia Departure Customs Declaration (Indonesia Departure) and how the process works through eTravel Hub.
- It is an electronic customs declaration used by travellers leaving Indonesia in certain circumstances.
- This includes when carrying declarable amounts of cash/payment instruments, or when declaring goods that will later be brought back into Indonesia.
What Happens After Submission?

Important Information
eTravel Hub assists travelers in completing the Indonesia Departure Declaration accurately and on time.
The review, confirmation, and approval process are managed solely by the Government of Indonesia through its customs authorities.
SubmissionOnce your Indonesia Departure Declaration is submitted, your information is securely processed by our team.ConfirmationYou will receive an email confirmation with your approved Indonesia Departure Declaration.Depart IndonesiaPresent your confirmed Indonesia Departure Declaration at customs when leaving Indonesia.
Important Information
eTravel Hub assists travelers in completing the Indonesia Departure Declaration accurately and on time.
The review, confirmation, and approval process are managed solely by the Government of Indonesia through its customs authorities.

