Frequently Asked Questions
Find answers to the most common questions about the Indonesia Arrival Card (Indonesia Arrival ECD) and how the process works through eTravel Hub.
- The Indonesia Arrival Card is the digital arrival declaration used for international passengers entering Indonesia.
- The current All Indonesia system combines arrival information for immigration, customs, health and quarantine into one electronic process. It replaces several previously separate arrival procedures.
What Happens After Submission?

Important Information
eTravel Hub assists travelers in completing the Indonesia Arrival Card (ECD) accurately and on time.
The review, confirmation, and approval process are managed solely by the Government of Indonesia through its customs and immigration authorities.
Important Information
eTravel Hub assists travelers in completing the Indonesia Arrival Card (ECD) accurately and on time.
The review, confirmation, and approval process are managed solely by the Government of Indonesia through its customs and immigration authorities.
Select Destination
Pick your destination to explore travel tips, entry requirements, and everything you need for a smooth arrival.
Submit Documents
Easily provide your travel details and required information online to save time and ensure a hassle-free journey.
Pay Securely
Complete your application with confidence through our safe and encrypted payment system. Your information is fully protected.
Receive Travel Document
Once your application is ready, your Indonesia Electronic Customs Declaration (e-CD) confirmation will be sent directly to your email.

