Frequently Asked Questions
Find answers to the most common questions about the UK Electronic Travel Authorisation (ETA) (UK eTA) and how the process works through eTravel Hub.
- A UK Electronic Travel Authorisation (ETA) is a digital permission to travel for eligible visitors who do not normally need a visa for a short visit to the UK.
- It is electronically linked to the passport used for the application. An ETA gives permission to travel to the UK but does not guarantee entry at the UK border.
What Happens After Submission?

Important Information
eTravel Hub assists travellers in completing the UK ETA application accurately and on time.
The review, approval and final entry decision are managed solely by the UK Home Office and Border Force.
SubmissionOnce your UK ETA application is submitted, it is reviewed and securely processed by our team.ConfirmationUKVI says a decision usually arrives within one day, although it can take up to 3 working days.Travel to the UKYour approved ETA is electronically linked to your passport — travel using the same passport used to apply.
Important Information
eTravel Hub assists travellers in completing the UK ETA application accurately and on time.
The review, approval and final entry decision are managed solely by the UK Home Office and Border Force.

